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SOLUTII

ITIL® / ITSM

ITIL® v3 Foundation Bridge

ITIL® v3 Foundation

ITIL® v3 Capability RCV

ITIL® v3 Capability PPO

ITIL® v3 Lifecycle ST

ITIL® v2 Manager

ITIL® v3 Bridge Manager

PRINCE2®

PRINCE2® Foundation

PRINCE2® Practitioner

MSP®

MSP® Practitioner

M_o_R®

M_o_R® Practitioner

P3O®

P3O® Practitioner

ISACA®

CISA® - Seminar

CISM® - Seminar

COBIT®

HDI®

Support Center Analyst

Desktop Support Technician

Support Center Director

ISO 27001

ISO 27001 Lead Implementer

ISO 27001 Lead Auditor

ISO 20000

Ce este ITIL®?

ITIL® este, de facto, o colectie de bune practici in Managementul Serviciilor IT (ITSM) si care se impune ca un standard international in aceasta arie. IT Infrastructure Library (ITIL®) contine o descriere amanuntita a proceselor implicate in managementul Infrastructurii IT. ITIL® este relevant pentru oricine este implicat in furnizarea sau in asigurarea suportului serviciilor IT. Fie sunteti implicat in managementul de zi cu zi al serviciilor IT, fie sunteti sunteti implicat in stabilirea si personalizarea acestor procese, ITIL® va poate ajuta sa aplicati standarde de buna practica ("best practice") pentru serviciile de IT furnizate sau pentru asigurarea suportului acestor servicii.

ITIL® a devenit un standard global si castiga rapid adepti peste tot in lume. Chiar de la inceput certificarea profesionala a fost un element cheie in abordarea ITIL®.

IT Infrastructure Library ® este marca inregistrata a Office of Government Commerce

Cerificari curente ITIL®:

Astazi, candidatii pot absolvi cursuri si examinari care conduc la certificare pe 3 nivele:

  • Foundation
  • Practitioner
  • Manager

Certificat Foundation: o calificare "entry-level" care se poate obtine printr-o examinare de scurta durata cu intrebari cu mai multe optiuni (multiple-choice exam) - de obicei la sfarsitul celei de-a treia zi de curs, dar disponibila si online la centrele de testare Thomson Prometrics and Pearson Vue.

Certificat Practitioner - pentru discipline specifice individuale sau combinate, obtinut in urma unui examen scris si/sau in urma unui examen bazat pe intrebari cu mai multe optiuni dintr-un studiu de caz.

Certificat Manager - este necesar absolvirea unui dublu examen de 3 ore, in scris, pe baza unui studiu de caz, examen ce se poate da numai dupa absolvirea unui curs de training de 10 zile, un centru de training autorizat EXIN/ISEB.
Ultima modificare: 14 Aug 2010 © Copyright 2008. Toate drepturile apartin firmei IT Professionals. Termeni si conditii
End User License Agreement

PRINCE2® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. M_o_R® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. P3O® is a Registered Trade Mark of the Office of Government Commerce. P3M3™ is a Trade Mark of the Office of Government Commerce. The Swirl logo™ is a Trade Mark of the Office of Government Commerce. COBIT is a registered trademark of ISACA and the IT Governance Institute. ISACA®, CISA™, CISM™, the CISA logo, the CISM logo, and the ISACA logo are trademarks, servicemarks, or registered trademarks or service marks of Information Systems Audit and Controls Association in Romania and certain other countries CISSP and SSCP certification mark is federally registered and owned by the International Information Systems Security Certification Consortium, Inc. PMP®, PMBOK®, CAPM®, PM Network® and PMI® are marks of the Project Management Institute, Inc.