| Course type | Location | Date | Price | ||
|---|---|---|---|---|---|
| ITIL® 4 Create, Deliver and Support | Online | 13 May 2024 | 6.800 |
|
Book |
| ITIL® 4 Foundation | Online | 20 May 2024 | 5.100 |
|
Book |
| ITIL® 4 Foundation | Online | 05 Jun 2024 | 5.100 |
|
Book |
| ITIL® 4 Direct, Plan and Improve | Online | 05 Jun 2024 | 6.800 |
|
Book |
| ITIL® 4 Drive Stakeholder Value | Online | 17 Jun 2024 | 6.800 |
|
Book |
|
Available places:
 [0-2] [3-5] [6-MAX]
The prices are in RON no VAT.
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What is ITIL®?
ITIL® is the de facto international standard framework of best practices in IT Service Management. The IT Infrastructure Library (ITIL®) contains a comprehensive description of the processes involved in managing IT infrastructures. ITIL® is relevant to anyone involved in the delivery or support of IT services. Whether you are managing day-to-day IT services, or establishing and refining existing processes, ITIL® can help you apply internationally proven best practices for the IT services and support you provide.
ITIL® has become the global standard and is now rapidly gaining approval all over the world. Right from the start, certification of professionals has been a key element in the ITIL® approach.
Current ITIL® qualifications:
ITIL 4 Foundation - The ITIL 4 Foundation course is an update of the ITIL Foundation course that was previously based on ITIL V3. This ITIL certification delivers a basic understanding of the ITIL framework and how it can be used to enhance IT service management.
ITIL 4 Managing Professional - An ITIL certification obtained after completing a set of four modules (courses) on ITIL 4. The modules were released in the second half of 2019. They include:
- ITIL 4 Specialist: Create, Delivery and Support
- ITIL 4 Specialist: Drive Stakeholder Value
- ITIL 4 Specialist: High Velocity IT
- ITIL 4 Strategist: Direct, Plan and Improve
ITIL 4 Strategic Leader - A certification stream that consists of two modules which were launch in the first half of 2020. These courses emphasize the relationship between IT and business strategy. They include:
- ITIL 4 Strategist: Direct, Plan and Improve
- ITIL 4 Leader: Digital and IT Strategy
ITIL 4 Master Certificate - The coveted ITIL Master certification is the highest-level credential for ITIL practitioners. To obtain it, you must be able to demonstrate that you have personally applied ITIL principles and methodologies to achieve desired business outcomes in a practical environment. In the past, eligibility for this certification required practitioners to have achieved the ITIL Expert certification and worked in IT service management in a leadership role for at least five years. It remains to be seen what the eligibility requirements will be for a Master certification after the release of ITIL 4.