Phone: +40 21 4106000
+40 744 276515

"Never Stop Learning!"
Anthony J. D'Angelo

Course type Location Date Price    
ITIL® 4 Create, Deliver and Support Online 18 Nov 2024 6.800 Book
ITIL® 4 Foundation Online 18 Nov 2024 5.100 Book
ITIL® 4 Foundation Online 25 Nov 2024 5.100 Book
ITIL® 4 Digital and IT Strategy Leader Online 09 Dec 2024 6.800 Book
ITIL® 4 Foundation Online 11 Dec 2024 5.100 Book
Available places: [0-2]   [3-5] [6-MAX]
The prices are in RON no VAT.

What is ITIL®?

ITIL® is the de facto international standard framework of best practices in IT Service Management. The IT Infrastructure Library (ITIL®) contains a comprehensive description of the processes involved in managing IT infrastructures. ITIL® is relevant to anyone involved in the delivery or support of IT services. Whether you are managing day-to-day IT services, or establishing and refining existing processes, ITIL® can help you apply internationally proven best practices for the IT services and support you provide.

ITIL® has become the global standard and is now rapidly gaining approval all over the world. Right from the start, certification of professionals has been a key element in the ITIL® approach.

 

Current ITIL® qualifications:

ITIL 4 Foundation - The ITIL 4 Foundation course is an update of the ITIL Foundation course that was previously based on ITIL V3. This ITIL certification delivers a basic understanding of the ITIL framework and how it can be used to enhance IT service management.

ITIL 4 Managing Professional - An ITIL certification obtained after completing a set of four modules (courses) on ITIL 4. The modules were released in the second half of 2019. They include:

  • ITIL 4 Specialist: Create, Delivery and Support
  • ITIL 4 Specialist: Drive Stakeholder Value
  • ITIL 4 Specialist: High Velocity IT
  • ITIL 4 Strategist: Direct, Plan and Improve

ITIL 4 Strategic Leader - A certification stream that consists of two modules which were launch in the first half of 2020. These courses emphasize the relationship between IT and business strategy. They include:

  • ITIL 4 Strategist: Direct, Plan and Improve
  • ITIL 4 Leader: Digital and IT Strategy

ITIL 4 Master Certificate - The coveted ITIL Master certification is the highest-level credential for ITIL practitioners. To obtain it, you must be able to demonstrate that you have personally applied ITIL principles and methodologies to achieve desired business outcomes in a practical environment. In the past, eligibility for this certification required practitioners to have achieved the ITIL Expert certification and worked in IT service management in a leadership role for at least five years. It remains to be seen what the eligibility requirements will be for a Master certification after the release of ITIL 4.

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