| Course type | Location | Date | Price | ||
|---|---|---|---|---|---|
| ITIL® 4 Foundation | Online | 01 Sep 2025 | 5.100 |
|
Book |
| ITIL® 4 Direct, Plan and Improve | Online | 22 Sep 2025 | 6.800 |
|
Book |
| ITIL® 4 Foundation | Online | 06 Oct 2025 | 5.100 |
|
Book |
| ITIL® 4 Practitioner: Continual Improvement | Online | 09 Oct 2025 | 4.800 |
|
Book |
| ITIL® 4 Foundation | Online | 14 Oct 2025 | 5.100 |
|
Book |
|
Available places:
 [0-2] [3-5] [6-MAX]
The prices are in RON no VAT.
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ITIL® 4 Practitioner: Continual Improvement
Certification : ITIL® 4 Practitioner: Continual Improvement
Duration : 2 Days
Course Delivery : Classroom /Online
Language : Romanian / English
Price : 4800 RON plus VAT incl exam
Course Description:
ITIL 4 Practitioner: Continual Improvement training is useful for individuals and organizations that want to enhance their understanding and capabilities in the field of IT service management. The Continual Improvement module within ITIL 4 focuses on the ongoing enhancement of services, processes, and overall performance, maximizing the value of Continual Improvement practices in the daily work.
Audience:
The Continual Service Improvement Lifecycle course will be of interest to:
- Enterprise architects
- IT service Managers
- IT product Managers
- IT practice leaders
- IT operations leaders
- IT procurement staff
- IT support staff
- IT field engineers
- Any of these roles applied in ESM (non-IT) contexts
- Digital, IT, and Application design and development teams
- Service integration managers and teams
Learning Objectives:
At the end of this course, the learner will gain competencies in:
- Adjust to evolving business requirements and conditions while preserving and augmenting the value derived from their service value system (SVS).
- Elevate the quality, reliability, and responsiveness of products and services.
- Strengthen overall capabilities for efficient delivery and management of services.
- Cultivate an organizational culture characterized by engagement, empowerment, and innovation.
- Evaluate, measure, and enhance the Continual Improvement practice capability within the organization through the utilization of the ITIL Maturity Model.
Course Organizational Logistics:
- A maximum of 18 students can attend this course with 1 instructor
- Classroom with U-shaped seating arrangement
- 2 break out rooms where available- Whiteboard, flipchart, projector
- Previous ITIL Certificate numbers need to be provided prior to the start of the course
Prerequisites:
ITIL® 4 Foundation or ITIL® ver 3
Preparation in advance:
Review ITIL 4 Foundation course
Course activities:
- 4-5 hours of evening work is required in order to take the exam
- Classroom lecturing.
- Individual and group assignments.
- Exam preparation session
Included in the course:
- PeopleCert authorized student curriculum.
- PeopleCert accredited exam
- Digital Core Guidance (eBook)
- Electronic certificate
- Include Take2
- Copies of the visual materials used in class.
- Coffee breaks
About the Examination:
- ITIL® 4 Practitioner: Continual Improvement exam is PeopleCert accredited
- Exam administration is PeopleCert responsability
- ITAcademy enable with logistics the administration of the exams
- Exam has 20 questions, alocated time 30 min, 13 correct answers (65%) to pass
- The exam is online, in english or any translation available at PeopleCert